Terms of Service

These terms govern your access to and use of Alegria RevOps. By creating a workspace or using the service, you agree to them on behalf of yourself and the organization you represent.

You are responsible for the accuracy of your account details, for the activity of members you invite, and for keeping credentials confidential. Workspace administrators control roles and access.

Do not use the service to break the law, infringe rights, upload malicious code, attempt to access other tenants' data, or resell the service without our written agreement. We may suspend workspaces that put the platform or other customers at risk.

You keep ownership of the CRM records, transcripts and other content you bring into the service. You grant us the limited rights needed to host and process that content in order to provide the features you use.

AI-generated summaries, risk scores and recommendations are assistive and may be inaccurate. Review them before acting. You remain responsible for any change approved and written back to your systems.

Paid plans are billed for the period shown at checkout. Plan limits on members, agent runs and AI usage may apply, and features may be restricted when a limit is reached until the plan is upgraded.

We work to keep the service available but do not guarantee uninterrupted operation. We may change or discontinue features, and will give reasonable notice of material changes that affect paid plans.

You may stop using the service at any time. We may suspend or terminate access for breach of these terms or non-payment. On termination we will make your data available for export for a reasonable period.

To the extent permitted by law, the service is provided as is, and our aggregate liability is limited to the fees you paid in the twelve months before the claim.

Questions about these terms: support@alegriarevops.com.